Penpisut Homsuwan MA1, Kamonwan Soonklang MSc1, Wanwisa Pongpun BNS1, Siriporn Saeloo BNS1, Sakkarin Roekkasame BS1, Teerapat Ungtrakul MD2,3, Bunchorn Siripongpreeda MD2,3, Nuttavut Kantathavorn MD2,3, Natthaya Triphuridet MD2,3, Kasiruck Wittayasak MSc1
Affiliation : 1 Data Management Unit, HRH Princess Chulabhorn College of Medical Science, Chulabhorn Royal Academy, Bangkok, Thailand 2 Chulabhorn Hospital, HRH Princess Chulabhorn College of Medical Science, Chulabhorn Royal Academy, Bangkok, Thailand 3 Faculty of Medicine and Public Health, HRH Princess Chulabhorn College of Medical Science, Chulabhorn Royal Academy, Bangkok, Thailand
Objective : To develop a format for reporting, summarizing, and presenting research data using business intelligence [BI]
software and the Datazen program, with powerful dashboards based on users’ needs.
Materials and Methods : This study was part of the Routine to Research program.Raw data were drawn from the Royal
Charitable Project of Professor Dr. Her Royal Highness [HRH] Princess Chulabhorn. The database was maintained by the
Chulabhorn Hospital Data Management Unit. Data were reported, summarized, and presented via dashboards using BI and
the Datazen program. User satisfaction with the system and content was evaluated.
Results : BI dashboards for health data were developed using a research data report, summary, and presentation format. Most
users (80%) reported the highest level of overall satisfaction. In particular; users were highly satisfied (96.67%) with the
system’s operational benefits.
Conclusion : The format for research data reporting, summary, and presentation using BI techniques and the Datazen
program creates dashboards for health data. This format interacts with users in a visualization of multidimensional data, can
improve operational efficiency, and results in a high level of user satisfaction. The format can be adjusted as needed and used
with data in other units of HRH Princess Chulabhorn College of Medical Science.
Keywords : Business Intelligence, BI, Datazen, Dashboard
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