Expectations and Satisfaction in the Use of the Smartphone
Smoking Cessation Application “Thai Rai Kwan”
Rojnawee S, PhD¹, Rungruanghiranya S, MD, FCCP², Treenai S, PhD¹, Preechawong S, PhD, Dip.ACNP¹
Affiliation : ¹ Tobacco Control Research Group, Faculty of Nursing, Chulalongkorn University, Bangkok, Thailand ² Faculty of Medicine, Srinakarinwirot University, Nakhon Nayok, Thailand
Objective: To assess the expectations and satisfaction for using the “Thai Rai Kwan” smoking cessation smartphone application
(TRK-App) and to evaluate its effectiveness in encouraging people to quit smoking.
Materials and Methods: The present was cross-sectional descriptive study. The participants included 112 smokers, 18 years or older who smoked at least five cigarettes a day and had installed the TRK-App in their mobile phone. Data were collected through self-reported questionnaires answered between March and June 2018.
Results: The participants had highest expectations for provision by the TRK-App of adequate smoking cessation information (mean 4.57; SD 0.56) and ease of first-time use (mean 4.51; SD 0.52). Afterwards, the participants’ satisfaction was highest for ease of first-time use (mean 4.53; SD 0.51), but lowest for smooth running of the TRK-App. In terms of success in quitting smoking, the seven days point-prevalence abstinence rate at a one-month follow-up was 21.4%.
Conclusion: The TRK-App provided positive results and enabled smokers to quit smoking.
Received 11 Oct 2019 | Revised 19 Nov 2019 | Accepted 21 Nov 2019
Keywords : Expectation, Satisfaction, Smart phone application, Smoking cessation
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