Knowledge of Care and Service Mind Behavior among
Caregivers for the Elderly in Urban Areas of Udon Thani
Province, Thailand
Umaporn Kensila MNS1, Piyathida Kuhirunyaratn PhD1, Arkhom Boonlert MD1
Affiliation :
1 Department of Community Medicine, Faculty of Medicine, Khon Kaen University, Khon Kaen, Thailand
Objective : To assess the knowledge of care, explore the service mind behavior among caregivers for the elderly and examine factors
related to knowledge of care and service mind behavior among family caregivers for the elderly.
Materials and Methods: A cross-sectional descriptive survey was conducted among caregivers for the elderly in urban areas
of Nong Samrong Municipality, Udon Thani Province by using a self-administered questionnaire. Data analyses were based on
knowledge of care of the elderly revealing KR20 = 0.82 and service mind behavior showed Cronbach alpha = 0.93 and percentage,
mean, SD, and 95% CI were used for description. The inferential statistics such as the independent sample t-test and ANOVA were
used to test related factors.
Results : The present study found the response rate was 95.54%. The caregivers of the elderly mean score was 5.93 (SD 1.25), 95% CI
5.73 to 6.13; and service mind behavior mean was 3.65 (SD 0.028), 95% CI 3.59 to 3.70. Factors related to knowledge of elderly care
among the caregivers were gender, marital status, education level, and career with statistical signi(cid:976)icance. In addition, the present
study also found gender, marital status and career were statistically signi(cid:976)icant with the service mind behavior at p-value <0.05.
Conclusion : Family caregivers need to be educated, and knowledge promoted as well as service mind behavior for the elderly,
factors such as gender, educational level, marital status, and career should be targeted.
Keywords : Knowledge of care, Service mind behavior, Caregiver
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